The LoafNest makes a fine loaf of artisan bread with a minimum of fuss. The price of a replacement silicon liner is outrageous. I would have assigned 4-1/2 stars but for this.
We purchased three LoafNests for Christmas to give two as presents, and we kept one. As sometimes happens, one of the packages was incomplete and missing the liner so I contacted customer service to get a replacement. The response was immediate and a new liner order was put in. As luck would have it, our shipment was caught in a snow storm and ultimately lost by the carrier. I had been communicating with WEkigai throughout and they were always professional and attentive. Once we confirmed the lost shipment, a second replacement was sent by WEkigai. We now have our LoafNest complete and appreciate the effort WEkigai put into solving our issue. Great job WEkigai!